KA believes that dedicated assistants are essential for delivering high-quality service in the business space. That’s why your KA assistants are assigned exclusively to your account. While 24/7 coverage is available, our primary offering focuses on dedicated support. By default, KA operates 8 hours a day, 6 days a week, with a schedule which you customize. Your chosen 8-hour window can be set at any time but must be continuous, without breaks.

If you’re interested in alternative coverage options (such as 8/7, 16/5, 16/7, 24/5, or 24/7), feel free to reach out to us.